• Health Hotline – Anytime from Anywhere Access to Health Information and services.
  • AMCARE - Chronic Patient Home Monitoring and Management Services.
  • Village Health - Connecting Traditional (Village) Doctors to a Unified Health Care Delivery Platform.
  • Provashi Health - Integrated Health Care Delivery System for Expatriate Workers (Temporary Migrant Populations) in Foreign Countries and in their Home Countries.

Health Hotline

Popularly known as "HealthLine" in Bangladesh, is a unique method to connect providers and patients through a mobile phone based hotline number (789). At the core is a medical call center manned by licensed physicians on 24/7 to provide live-medical consultation for any medical necessities of citizens. A simple phone call helps patients getting referral to clinics or hospitals, when over-the-phone health information and medical advice are not enough to save caller (patient) from sufferings.

AMCARE

Amcare Cardiac, Diabetes and Hypertension Management is a service of Telemedicine Reference Center Limited (TRCL), and has been developed and offered in collaboration with the internationally renowned Diabetic Association of Bangladesh and E-Phone International of Singapore. We aim to help millions of people managing chronic disease live better, by bringing world-class healthcare into their homes and to the palm of their hand.

Village (Rural) Health

70% of 150 Million people of Bangladesh receive first-line health care services from village doctors or traditional healers. The quality of service is very poor and village doctors indiscriminately prescribe medications for small profits, often causing more harm than cure. There are 400,000 village doctors in Bangladesh, 70,000 of them are being brought under unified platform to ensure standard care even in rural areas. Village health program is expected to serve 350,000 patients every day through 70,000 village doctors using mobile phones and mobile apps driven by medical call center system of TRCL. The program is being implemented in collaboration with International Center for Diarrheal Diseases Research, Bangladesh (www.icddrb.org) and Future Health Systems (http://www.futurehealthsystems.org/) under leadership of Johns Hopkins School of Public Health.

Provashi (Expatriates') Health

TRCL from its experience of 5 years in mobile health and 11 years of leadership in electronic health (eHealth) and Telemedicine industry has taken another unique initiative to extend medical call center services to expatriate population (mostly workers) in Middle East, Malaysia and Singapore, where millions of expatriates are working as temporary migrant workers originating from Bangladesh, Egypt, India, Nepal, Pakistan, Sri-Lanka, the Philippines, Indonesia.


All host countries like Saudi Arabia, Malaysia, and Singapore are constantly battling to manage health requirements for this huge number of temporary migrant workers, putting enormous pressure on their healthcare delivery system. Provashi health will reduce unnecessary load on foreign health system at the same time will ensure immediate access to health care from anywhere at anytime.


On the other hand, 99% of these migrant workers leave their family members (old parents and small children) in home countries. All expatriates' family members will use mobile health services of TRCL in their own country, where TRCL has an always-on medical call center manned by doctors and nurses. The same medical call center will serve the family members at home and their earning member in abroad using mobile health services. Provashi health is expected to serve 11 M expatriates in 8 foreign countries and 55 M family members in 8 home countries.

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